1.What is the printable size?
Ans:Currently our printers are capable to print an object of approximately 250x250x300 mm. In near future we will be capable to print object even higher to these values.
2.How many printers do you have?
Ans:We have a pool of these printers currently but we are scaling up this quantity gradually.
3.What materials are available for printing?
Ans:PLA plasticis available for the printing.
4.What is the costing procedure?
Ans:First you need to send us the stl file of the object that is needed to be printed then our representative will provide you with the net cost of your object as per your desired requirements.
5.Who design these Products?
Ans:All Print 3D products are designed by our design team.
6.How are these products made?
Ans:We use industrial size 3D Printers to create your product, often in combination with certain technique followed in the industry.
7.How does 3D printing Work?
Ans:3D Printing takes digital files and turns them into physical products. It is often referred to as additive manufacturing as the product is built up layer by layer in the material of your choosing
So Printing refers to several different processes thaty are applied based on specific material type, including the most popular, selective laser sintering.
8.Where is your production facilities located?
Ans:We currently reside in karachi our production facility and office are also in Karachi.
9.I have an idea – can you design it for me?
Ans:Print3D provides design services; our team is full of experienced Designer, Additional charges may apply if you get the design jb done by us.
10. I have a 3D Printer(s) – can I get supplies like filament?
Ans:Yes you can order supplies for your printers like filament, extruder, etc.
11.I have another question: How can I contact Print3D?
Ans:Please use our contact page to find someone who can help you or you can contact us on our FB page as well.
12. Which payment options can I use?
Ans:Bank Transfer: Order can be paid for via wire (i.e., bank-to-bank transfer). You will be provided with bank credential as soon as you make an order.
Cash Order can also be paid via cash. You will need to pay the amount by coming in person to our Office.
13. What happen after I place an Order?
Ans:After you place an order, our 3D printing experts will manually review every item top make sure we can manufacture it successfully. Once it is deemed to be viable for printing, we manufacture products using the most 3D printing technology available. Then we inspect the quality of each product carefully package it, and send it your way.
14. What is the delivery time for Print3D products?
Ans:Delivery time for print3D orders varties based on the complexity of the ordered object and the shipping option selected.
15. I need my product faster than the regular delivery time, Can you rush my order?
Ans:Yes, Please contact us on our contact Page to make a pick up appointment.
16. What are your shipping options and rates?
Ans:We currently ship your products via ITC. Rates are determined by the item size and its weight.
17. I have placed two separate orders, Can you combine them into one shipment?
Ans:Yes you can, we try our best to minimize additional courier charges.
18. Can I ship to a country other than my own?
Ans:We only provide services in Pakistan.
19. Do you ship worldwide?
20. Do you offer Volume Discounts?
Ans:Yes depending on the volume of your product we provide discounts.
22. How can I check the status of my order?
Ans:You can contact us on phone or email to know the status of your order.
23. How can I change or cancel my order?
Ans:Orders needed to be cancelled or changed before the Printing.
You need to make sure that the Item you are ordering are correct and accurate as per your needs.
24. Can I add a product to an existing order?
Ans:Yes, you can add as many products to an existing order as you can.
25.My order arrived, But there’s a problem with it.
Ans:You need to contact us within 24 hours after the delivery of the Order. If you have encountered any issues in it we will fix it for free.
26. What is your Return Policy?
Ans:Goods once sold can’t be returned or exchanged.